Privacy policy

Last updated: 13th June 2025

Bundle & Blossom (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and protect your data when you visit or make a purchase from our website hosted on Shopify.

By using our site or services, you consent to the practices outlined in this policy.

 

 

1. What we collect

When you use our store, we collect the following types of personal information:

A. Personal information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via Shopify Payments or third-party providers)

  • Rental preferences and purchase history

B. Device Information

  • IP address

  • Browser type

  • Device type

  • Cookies and browsing behavior (see Section 6)

C. Optional information

If you contact us or complete surveys, we may collect additional information such as product feedback or special requests.

 

 

2. How we use your information

We use your information to:

  • Process orders, subscriptions, and returns

  • Provide customer service and manage your account

  • Ship rental bundles and facilitate returns

  • Personalize your shopping experience

  • Improve our services and website

  • Send promotional emails (only if you opt in)

  • Comply with legal obligations

 

 

3. Sharing your information

We do not sell your data. However, we may share your information with:

  • Shopify (our e-commerce platform provider)

  • Third-party logistics (shipping and returns providers)

  • Payment processors (Shopify Payments, Stripe, PayPal, etc.)

  • Marketing platforms (e.g., Klaviyo, Meta, Google, if opted-in)

  • Legal authorities if required by law

All third parties are bound by confidentiality and are only given access necessary for their function.

 

 

4. How we store & protect your data

Your information is securely stored on Shopify’s encrypted servers and any third-party tools we use comply with industry standards for data protection. We retain personal information as long as necessary to provide services and meet legal requirements.

 

 

5. Your rights (Canadian Users)

Under PIPEDA, you have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing or data use at any time

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise these rights, contact us at info@bundleandblossom.ca

 

 

6. Cookies & tracking

We use cookies and similar technologies to:

  • Maintain your shopping cart and session

  • Analyze site performance and traffic

  • Improve your user experience

You can manage cookie preferences through your browser settings.

 

 

7. Email marketing

You will only receive marketing communications if you opt in during checkout or signup. You may unsubscribe at any time via the link in any email.

 

 

8. Children’s privacy

We do not knowingly collect personal data from children under 13. If you believe your child has provided us information, contact us immediately to delete it.

 

 

9. Changes to this policy

We may update this policy to reflect changes in our practices or for legal or regulatory reasons. The latest version will always be posted on our website with the effective date.

 

 

10. Contact us

If you have questions or concerns about this policy, please contact:

📧 Email: info@bundleandblossom.ca
 🏢 Mailing Address: 104-15778 85th Ave, Surrey, BC V4N 6W8 Canada